1. Introduction

K. Kleanthous Driving School (“we”, “us”, “our”) is committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Cyprus Data Protection Law (L.125(I)/2018). This privacy policy explains how we collect, use, disclose, and protect your personal information when you interact with us online, over the phone, or in person.

1.1 Who Are We?

We are a registered driving school operating in Cyprus. Our registered address is: Vasileos Konstantinou, Limassol 3075, Cyprus. Our website is: https://licensekleanthous.com. You can contact us at [email protected] for privacy-related inquiries.

1.2 Reasons for Holding and Using Your Personal Data

We process your personal data:

• To deliver driving lessons and services
• To manage bookings, schedules, and payments
• To respond to enquiries or complaints
• To send updates, confirmations, and reminders
• For legal, regulatory, or insurance compliance

2. How We Use Your Information

2.1 When You Submit an Enquiry or Register

Personal data collected: Name, phone number, email, age/date of birth, preferred license category, lesson interest

Why we collect it:

• To respond to your enquiry
• To create your student profile
• To contact you regarding lessons or onboarding

Storage & use: Stored securely in our CRM and accessed by staff involved in lesson scheduling and student services.

2.2 When You Book a Lesson

Personal data collected: Name, contact details, license type, schedule preference, instructor preference

Why we collect it:

• To fulfil the service contract
• To assign instructors and resources
• To issue appointment confirmations and reminders

Payment details: Payments are handled via secure third-party processors. We do not store credit card information.

2.3 When You Use Our Website

We may collect:

• IP address
• Browser/device info
• Usage patterns (via cookies)

Why:

• To improve our site performance
• To enhance your user experience

Cookies: We use session and functional cookies. You can manage or block cookies through your browser settings.

3. Your Rights Under GDPR

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at: [email protected]

4. Who We Share Your Data With

We do not sell your data. Your data may be shared only with:

• Driving instructors (for scheduling)
• Payment processors (only at the time of payment)
• Legal/regulatory bodies, if required by law
• Technical service providers (e.g., website host)

All third parties are bound by confidentiality and GDPR compliance obligations.

5. Data Retention

• Booking and contact data: Retained for up to 6 years for regulatory and insurance reasons
• Enquiry-only data (no bookings): Retained for up to 12 months
• Website logs: Up to 12 months

6. Your Right to Complain

If you believe we are not handling your data lawfully, you have the right to lodge a complaint with:

Office of the Commissioner for Personal Data Protection (Cyprus)
Iasonos 1, 1082 Nicosia, Cyprus
Tel: +357 22818456
Website: www.dataprotection.gov.cy

We encourage you to contact us first at [email protected] so we can resolve your concern.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revision date. Continued use of our services means you accept the updated terms.

Thank you for trusting K. Kleanthous Driving School.